Can I Cancel My Order?Updated 2 months ago
Need to Cancel Your Order?
Please contact our customer service team as soon as possible to request an order cancellation. While we cannot guarantee that we'll be able to cancel your order, we will do our best to accommodate your request, depending on its current status.
Please note that once an order has been packed or shipped, we can no longer make any changes.
To request a cancellation, please email us at [email protected] with the subject line “URGENT: Cancel Order”, and include the following:
- Your order number
- Full Name
- The reason for the cancellation request
If we’re unable to cancel your order in time, don’t worry! You can still return the items once they arrive.
To start your return, simply visit our Return Portal and enter your order number (found in your order confirmation email).
To start your return, simply visit our Return Portal and enter your order number (found in your order confirmation email).
Thank you for your understanding!