ergoPouch AU logo
ergoPouch AU logo

All articles

Do I have to pay customs fees?Updated 3 months ago

Customs And Duties Fees

For our international customers, please note that your order may be subject to customs duties, taxes, and import fees based on the destination country. These charges are the responsibility of the customer.

Customs policies and fees vary greatly from country to country, and your local customs authority determines the amount. Unfortunately, we have no control over these charges and cannot predict their cost. We recommend contacting your local customs office for more detailed information.

If the receiver refuses to pay these charges and the item is returned to us, we cannot offer a refund on shipping fees, and the item will not be re-shipped.

Was this article helpful?
Yes
No