All Product related enquiries relating to Size & Safety, Material and Care, Tips and Advise
How do I choose what to buy?. Choosing the right sleeping bag for your child depends on their sleep style preference, as well as their weight and height. Here’s a general guide for progressing through our sleeping bag range:. Important Notes:. Sizing
Why choose organic fabric?. Choosing organic fabric for your baby’s sleepwear can contribute to a better night's rest. Natural, organic fibers help regulate body temperature by dispersing moisture and providing consistent warmth. All our ergoPouch sw
How do I properly wash and care for my ergoPouch product to extend its life?. All of our pouches are double-stitched and dyed with non-toxic, water-based dyes, certified to be free from formaldehyde, phthalates, and lead. With proper care, your ergoP
Our pouches are available in both sleeveless and sleeved versions, starting from 3 months and up. As a general rule, we recommend choosing a sleeved sleeping bag if the room temperature is below 21°C/70°F. It’s normal for your child’s hands to feel c
Our TOG-rated sleeping bags are designed to provide optimal warmth and insulation, keeping your child comfortable throughout the night without the need for loose bedding. They are intended as a safe alternative to blankets. For safe sleep, always ens
The transition from a sleeping bag to a Sleep Suit Bag or Sleep Onesie is a personal choice. Many toddlers make the switch once they start walking and want more leg freedom in the cot. However, it's common for children to continue using a sleeping ba
How to dress my baby who is sick. Always speak to a doctor first if you’re concerned about your baby’s illness or fever. When dressing a sick baby, the most important thing is to ensure they’re comfortable. Instead of checking their hands and feet (w
If you’re new to TOG ratings and wondering how they relate to sleepwear and swaddling, we’ve got you covered!. A TOG (Thermal Overall Grade) is a unit of measurement that indicates the warmth and insulation level of sleepwear or bedding. In simple te
What to wear camping in temperatures under 14°C?. We do not recommend layering two sleep pouches together, as it can make it difficult to monitor your baby’s body temperature, and excess layers can increase the risk of overheating. To ensure your chi
Why does my ergoPouch have brown stains?. Occasionally, small bits of organic cotton bud can get trapped inside the filling of our sleeping bags. Since our cotton is not chemically bleached, the pigment from these tiny buds may burst and cause brown
All of our fabrics are pre-washed and undergo shrinkage testing. However, due to the organic nature of our materials, some shrinkage may still occur after washing. We allow for a shrinkage tolerance of +/- 2cm and add extra length to our pouches to a
You can absolutely continue to use the old guide — it remains completely safe and reliable. The updates to the new What To Wear Guide are primarily designed to simplify the experience for new parents and provide clearer, more precise recommendations.
My child keeps escaping from their sleeping bag! What can I do?. This is a common challenge! We’ve designed our bags with extra-large zip covers to help prevent little fingers from accessing the zippers. For our toddler series (Sheeting Bag, Sleep Su
We generally recommend selecting a sleeping bag based on your baby’s weight to ensure the best and safest fit, particularly around areas like the neck and upper body. A snug fit around the neck is essential to prevent the bag from sliding up over you
What is the difference between a 0.2 Tog and a 0.3 Tog?. For rooms with temperatures above 22°C, we recommend using either a 0.2 TOG Sleeping Bag or a 0.3 TOG Sheeting Sleeping Bag. It’s important to note that there is no significant difference in wa
Our products are designed at our head office in Melbourne, Australia, and manufactured using ethical and sustainable practices in China. Our partner factories uphold certified quality management standards and are committed to fair labor practices.
Our zipper sliders and pullers are crafted from durable zinc alloy and coated with enamel, a type of metal paint. The zipper tape is made from polyester, while the zipper teeth are constructed from nylon. Both the tape and teeth are dyed with non-tox
Purchases through Other Retailers. We’re Sorry to Hear About Your Experience. While we take great care in our quality control, we understand that, on occasions, a faulty item may go unnoticed and end up in your hands. If you purchased this product fr
Rest assured, this fading does not affect the safety, performance, or warmth of the product. Please note that this is a rare occurrence and typically only affects a small batch of fabric. We work closely with our manufacturer to address any such issu
Pilling can occur on any fabric, especially with regular use and washing. Our organic cotton is soft and free from harsh chemicals, but it may still experience pilling over time, particularly if your child moves around a lot during sleep. This is a n
Flame Retardants and Fire Safety in Our Products. Our products are free from flame retardants, as we believe they can be harmful to delicate skin. Instead, we provide a fire rating on all our items for safety. It’s important to note that all products
The number of sleeping bags you'll need for your baby depends on a few factors, such as how frequently you do laundry, the weather conditions in your area, and your baby’s growth. However, most parents find that having 3 to 4 sleeping bags is ideal.
Are your products suitable for children with eczema?. Yes, our products have been reviewed and deemed safe for children with eczema by the Eczema Association of Australasia Inc (EAA). Eczema (also known as atopic dermatitis) is a common, recurring sk
All of our products undergo rigorous testing to ensure they meet the appropriate TOG rating, which includes assessing the stability of warmth over time. While the TOG rating is designed to remain consistent throughout the life of the product, there
It’s common for room temperatures to fluctuate, especially during seasonal transitions, and a drop in temperature overnight can be tricky for your baby’s comfort. If you notice that the temperature in your child's room drops by a few degrees, here ar
Can I wear the Sleep Suit Bag or Sleep Onesie in a car?. Yes, you can wear the Sleep Suit Bag, Sleep Onesie, and our Layers/Pyjamas in a car seat under the following conditions:. By following these guidelines, your child will stay comfortable and saf
For room temperatures of 26°C (79°F) or above, it is important to dress your baby in a way that keeps them comfortable, safe, and reduces the risk of overheating. Room temperature fluctuations, especially during seasonal changes, are a common challen
We strive to keep our heritage prints available and replenished throughout the year. If stock is available, you will be able to order it directly from our website. However, if you're looking for one of our limited-edition pouch prints, please note th